Privacy Policy – Powerline Motors
Welcome to the Powerline Motors website (the “Site”), created and operated by Powerline Motors (the “Company”). Powerline Motors values your interest in its products and your presence on this Site. As part of our commitment to protecting personal data, this Privacy Policy is established in compliance with the Personal Data Privacy Protection Law of the State of Qatar (PDPP Law). This Privacy Policy explains how Powerline Motors handles information relating to an identifiable individual, including but not limited to name, address, telephone number, email address, and other related data (“Personal Data”). Links to third-party websites are not covered by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site or its services.
1. Obtaining Personal Information
When you visit the Site, our web server may automatically log information such as your IP address, referring website, pages visited, and the date and duration of your visit. Personal Data is collected only when voluntarily provided by you, including through registrations, inquiries, surveys, or other interactions. When Personal Data is collected, the purpose will be clearly stated, and data will be collected lawfully and fairly, limited to what is necessary. Calls to the Powerline Motors customer service call center (“Call Center”) may be recorded for quality assurance purposes. Powerline Motors may retain caller information for follow-up and service-related purposes. Personal Data will not be disclosed to third parties except as required by law or as outlined in this Privacy Policy. All Powerline Motors employees and affiliates are obligated to maintain confidentiality.
2. Handling of Personal Data
A. Use of Personal Data
Powerline Motors uses Personal Data strictly for its intended purposes, including marketing and commercial communication regarding products and services, conducting customer surveys for research and quality improvement, internal diagnostics and service development, purposes disclosed at the time of collection, compliance with applicable laws and governmental requirements, and responding to customer inquiries, including sharing necessary data with authorized partners to provide services. Personal Data will not be used beyond its stated purpose without prior consent.
B. Disclosure to Third Parties
Powerline Motors will not disclose Personal Data to any third party without prior consent, except where required by law or necessary to fulfill the stated purpose. Any third party receiving Personal Data must comply with PDPP Law and apply appropriate safeguards.
C. Protection of Personal Data
Powerline Motors implements appropriate technical and organizational measures to protect Personal Data against unauthorized access, loss, alteration, or disclosure. Employees handling Personal Data receive regular training on data protection obligations. Customers may request access, correction, suspension, or deletion of their Personal Data by contacting the Call Center using prescribed procedures. All requests will be handled in accordance with PDPP Law.
4. Cookies and Tracking
Cookies are small text files that enhance your browsing experience. Session cookies operate during your visit and expire when you close your browser. Persistent cookies remain until deleted or expired. Cookies may be used to enhance security, remember preferences, track site usage, and improve functionality. Disabling cookies may limit certain features.
5. Children’s Privacy
Powerline Motors does not knowingly collect Personal Data from children under the age of 13 unless verifiable parental consent is obtained and permitted by law. Children under 13 are not permitted to use services requiring submission of Personal Data.
6. Vehicle – Personal Device Integration
Certain Powerline Motors vehicles may allow integration with personal devices. Any Personal Data processed through such features will be handled according to this Privacy Policy. If you sell your vehicle, you are responsible for resetting all systems containing Personal Data. Powerline Motors cannot be held responsible for data remaining after transfer of ownership.